Last updated: May 2026 · Acquire Systems ABN 16 696 808 947
Acquire Systems ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains what personal information we collect, how we use it, who we share it with, and how you can access or correct it. It applies to all personal information collected through our website at acquiresystems.com.au, our software platform, and any direct communications with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
When you use our platform to send automated messages, review requests or missed call replies, we process the contact details of your customers on your behalf. We act as a data processor in this context — you remain the data controller and are responsible for ensuring you have appropriate consent from your customers.
We use your personal information to:
We will not use your personal information for any purpose not listed here without first obtaining your consent.
We do not sell your personal information to third parties. We may share it with:
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (such as a court or government agency).
If Acquire Systems is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Your personal information is stored on servers located in the United States and Australia through our technology partners. By using our services you consent to your information being transferred to and stored in these locations.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. These measures include:
While we take these precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Specifically:
When your data is no longer required, we securely delete or de-identify it.
Our website uses cookies — small text files stored on your device — to improve your experience. We use:
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described here.
Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days.
If you believe we have breached the Australian Privacy Principles or this policy, please contact us first at the details below. We take all complaints seriously and will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
For any privacy-related enquiries, requests or complaints, please contact us:
Acquire Systems
ABN: 16 696 808 947
Website: acquiresystems.com.au
Email: paul.cassidy@acquiresystems.com.au
We aim to respond to all privacy enquiries within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.